To be eligible for The Caring Continues options, you need to be insured with, or change your insurance, to a private health fund with coverage that permits this (currently: Medibank, BUPA, HCF, AHM, and those funds part of the Australian Health Service Alliance) and you and baby need to be well and discharged by your obstetrician and paediatrician earlier. The Caring Continue options, including Mater Moments at Emporium, are not available to women who booked with Hatch Private Maternity after Thursday 27 October 2022.     

If you have questions surrounding eligibility, please contact our team on 07 3163 1782.

As you and baby have been discharged from the hospital this would not normally be required. If there were concerns about you or baby, you can present to the Pregnancy Assessment Centre at Mater. 

The hotel checkout time is strictly 10 am.

We ask that you kindly adhere to this checkout time, as the hotel must allow sufficient time to clean the room, before the next Mater family arrives for their stay. 

Yes, other family/children can stay at the hotel. Once you are at the hotel you can arrange for a trundle bed at a cost of $35 p/p per night (as per hotel policy).

*please note there is a maximum of four people per room (e.g. mum, partner, baby and 1 x child/ guest).

**please note children under the age of 18 will not be permitted to stay at the hotel unsupervised as per hotel policy.

Going to the Emporium Hotel South Bank is your special time with baby and those you love. Mater Mothers' Private Brisbane staff will be there at all times, but your experiences at the Emporium Hotel South Bank will be very different from being an inpatient at Mater Mothers’ Private Brisbane. Mums and babies are discharged from the hospital. A Mater midwife or nurse will be on site at the Emporium Hotel South Bank 24 hours per day to respond to any urgent concerns and provide support if required.

Our midwife will visit you during your hotel stay to do a postnatal wellbeing assessment for you and your baby, just as they would if you had gone home earlier. 

Mater Moments at Emporium includes two nights at the exquisite Emporium Hotel Southbank. Extended stay options are available through the Emporium for an additional cost.

There is valet car parking at the hotel which costs $45 per night. You are also welcome to use our Mater carparks with the three to five day passes if you choose. The hotel is a five minute walk away.

Each hotel room has the same cot that you've been using at Mater Mothers' Private Brisbane. 

Mater Mothers' Private Brisbane will organise a door to door service to pick you up and transfer you and your baby down to the hotel.

There is a specifically designed menu for all new mothers. The hotel will supply three meals a day for mum, and you can order those meals at any time.

You will be required to pay for any other meals/refreshments purchased for anyone staying with you or from the mini bar (as per hotel policy).  

A children's menu is available upon request.

You will enjoy a river-facing, premium room with views to the city. The room includes:

• balcony
• king-size bed
• smart-TV
• cot
• bath
• nappy bin
• Mater baby products for purchase
• fridge to keep breastmilk
• breast feeding chaise lounge
• boomerang pillow.

Yes, you can extend your stay at the hotel should you choose. You will need to move from your original room to another within the hotel. This would be subject to availability and at a further cost to you. If you do choose to extend your stay, this is outside of the Mater Moments at Emporium service and Mater staff are not able to support you in the new room or provide additional equipment such as a cot and bath.

You will need the same items you are asked to bring to the hospital for your stay. Other items you may wish to include for your comfort at the hotel are:

• baby clothing
• baby wraps and blankets
• baby fundamentals (nappies, wipes etc)
• all personal toiletries
• feeding equipment and/or breast pump.

Visitors are very welcome at the hotel. If you intend to have family come and visit, we ask that you inform the hotel reception staff so your visitors can get access to your room. Valet parking is also available for visitors. The hotel has a number of public areas, bars, restaurants, coffee shops and lounges for you and your visitors to enjoy.

Yes. The luxury transfer is fitted with a car seat.

Yes. The Emporium staff will pre-authorise a $200 charge on your credit card for the cover of incidentals ($100 per night).

Yes we do. Mater Florist delivers fresh blooms and gifts to all Mater mums including those staying at Emporium Hotel South Bank.

Please order before 2 pm for same day delieveries from Monday to Saturday. Flower delivery to the Emporium is a complementary service, as it is with all Mater Florist deliveries within the Mater Hospital Campus.

Place your order online or call during business hours on 07 3163 1855.